Lee Valley

The best selection of unique tools and gardening products. Every product I've used from here has been of high quality and good value, especially when the longevity of the products is considered. The wood finishes and abrasives are two of my favorite things from here. The staff is knowledgeable and helpful. I always enjoy visiting.

I bought a saw stop online and it told me I could only pick up instore. When I called to set up a pick up time. I was told I would have to drive in pay for delivery then drive home and wait for delivery, 2 hour trip for me. I told them to cancel the order. I found this transaction very sketchy on their end. My family owns a delivery company and that who was moving the saw for me. Marson equipment 5 min away was able to actually sell me the saw with out making me waist money on stuff that I did not need, or make me drive 2 hour to pay for delivery. I always had good things to say about lee valley but this Transaction has ruined that for me.

Lee Valley Tools I believe the name has it all when it comes to product line selection of choices especially when you are looking at detailing work for a specific job and Hardware for it. Was working on a similar project for a client and happened to approach by one of the associates at Lee Valley named "AJ" the guy has a excellent knowledge when it comes to tools. It is really fortunate that you come across someone who is knowledgeable and insightfull enough to show you the options exactly go well with your project. Cheers!!! Took his time to understand what exactly I am working on and showed me all the options to help me to pick the supplies I need for a project I am doing for my client.

So incredibly happy with the customer service I received. I ordered an item online and it was missing a part. Worried I would have to return the item by mail or drive 2 hours to my nearest Lee valley store I reached out via email and they sent me confirmation of shipping the missing part within a day. I’ll definitely shop again, it’s so nice to know they value their customers in such a way.

I am a long time customer of Lee Valley and it is my favorite store for wood working tools and other curiosities. I was introduced to Lee Valley by my uncle. He was a career carpenter, wood worker and inventor. He was a Head carpenter and Lead Set Designer for the CBC until he retired about 20 years ago. He is now 85 years old and his health is failing him. He and my aunt have moved into an assisted living home. As a result of the move he had to sell off the treasure trove of tools (many of them bought from Lee Valley) that he spent a lifetime amassing. He'll never admit it, but I think it broke his heart. I remember the hours we spent together cleaning, maintaining, sharpening, oiling, and using those tools to create things; that just blew my mind. About 15 years ago he came from Newfoundland to visit me in Edmonton, and we went to the Lee Valley store (He had only ever bought online). When we left I bought a Lee Valley baseball cap and gave it to him. He wears it daily and according to my aunt, it was his prized possession (but it was in poor condition). Last year I went to the local store to get another hat to replace the well worn one. I was told that Lee Valley does not carry those hats any longer. I reached out Lee Valley customer service asking if perhaps there might be some old stock of the original Lee Valley ball caps. I was willing to pay whatever they would ask just to make my uncle, a dear man who introduced me to my love of building, carving, and woodworking, happy at Christmas? I received a response from Mr. Rob Lee, President of Lee Valley. Not only did he find me the hat, but he signed it and sent it to my uncle at no cost. This company desserves loyal customers because they are loyal to their customers. Merry Christmas Mr. Lee.

I have been member for years and love there Products.But I bought a Kreg Pocket - Hole Jig K4 and they knew I was going to BC they should have given me some friendly advice not to take it on carry on because security confiscated the drill bit and Robertson bit.So I had to replace it which costed more money.The only reason I bought it because was on sale.End of the day I didn’t save a penny. Attention Lee Valley Customers don’t take Sharp things on carry on.(plane)Mine was drill bit and a Robertson bit which was sealed in a box which was confiscated.

I was looking for places that sold a wood burner that I could adjust the temperature (to my surprise, there weren’t many reliable ones to choose from without reviews stating that they get too hot or stop working after a few uses), and then I found Lee Valley online and decided to head in store for the product. As soon as I saw the signage for the location’s building, I instinctively knew that this place was going to be TOP quality, and I was very much correct. The store is about medium-ish sized with a plethora of products and selection available. The overall aesthetic and superb cleanliness was quite impressive. As I remember, I was helped by a worker named Mark, and he was extremely knowledgeable in what I needed. He was so kind and eager to assist in my needs as a buyer. I immensely appreciate the atmosphere of this business—you will not be let down.